With billions of users around the world, Facebook is the leading social media platform. Like any other social media platform, Facebook is also susceptible to hacking and cyber threats. Most of the problems faced by Facebook are repeated ones and are more common than others.
Let’s discuss some common Facebook problems and the ways to resolve them.
Unable to log into Facebook
This is one of the common problems which every one of us has faced once in a while. This problem mainly arises when you use wrong login credentials to login. It can be that you forgot your password or you might be careless while entering the ID or password. If you are having problem with the password, click “forgot password” which leads you to another tab where you have to enter your email ID linked with Facebook. Facebook sends a confirmation message to your mail where you can set a new password for your account.
Sometimes, you cannot login to your account when your Facebook is hacked. The hacker might have changed the password. So even if you enter the correct password, it will show “wrong password”.
When you have no idea about the username, password and email address, try to contact the Facebook help team and they will help you to recover your account.
Facebook keeps on logging you out
This is one of the oldest problems faced by Facebook users. Here Facebook keeps on logging you out even without a trigger. This is an irritating problem when you are in the middle of some important conversations. You feel uncomfortable because the opposite person may think you are busy with something else. The problem arises due to bandwidth issue. The possible solution is to remove all the running applications from the background.
When your Facebook has been hacked, you start to see new posts in your timeline which you are unaware of and you will see messages and vulgar contents sent to your friends without your knowledge. Sometimes the message will contain some links or attachments that are infected. If any of your friends open them, then their account will also be compromised. These are the common activities done by the hackers using remotely deployed spy tools. When your Facebook is hacked, either you can’t access your account or the app updates itself without any authorization. If you feel that your Facebook is hacked, contact the customer care instantly. Meanwhile if you still can access your account, try to pass the information to your friends that your account is hacked. Request them not to take any post or messages from your account seriously.
This is one of the existing problems in Facebook. It doesn’t harm you until it blocks you from sending other messages. If it’s occurring multiple times, it must be considered a serious issue. The solution is simple; you just have to exit from all the extra programs that can affect your bandwidth. Even after trying out this method, the problem still persist then immediately contact the technical team of Facebook and request them to fix the issue.
If you have encountered Facebook hacking or email phishing, you may know about the annoyances and spams it causes. A hacked Facebook account or an email could result in the leakage of all your personal information and financial details.
If you ever get the feeling that your account is hacked, follow the given steps:
- Contact the account providers: If your Facebook, email or any other social media sites are hacked, immediately click the “help” or “Contact us” page. In most of the cases they help to retrieve your account and change your password.
- Contact the bank: If you have made purchases through Facebook or any other social media platforms and you came to know it is fraud, contact your bank or the credit card company.
- Contact your friends: When you come to know that your Facebook is hacked, inform all your friends and family members in Facebook that your account has been hacked. You must also put this information in every groups and communities where you are a member and request them to avoid all the messages and post coming from your profile.